At Ebianfa, we strive to provide an exceptional online shopping experience for our customers. However, due to the nature of the downloadable digital products we offer, we have the following policies in place regarding returns and cancellations:
Returns:
Due to the nature of the downloadable digital products, we cannot accept returns once the download has been completed. Once you have purchased and downloaded a digital product on our platform, we are unable to take it back and refund you.
Cancellations:
We do not allow order cancellations for digital products once the order has been confirmed and uploaded. We therefore recommend that you carefully check your order before finalizing your purchase.
Support and Support:
If you encounter technical problems with your digital product after purchase, please contact us immediately. Our support team will be happy to help you resolve any technical issues you may encounter while using our products.
Contact us:
If you have any questions or concerns regarding our return and cancellation policy, please do not hesitate to contact us. We are here to help and are committed to providing exceptional customer service to all our customers.
Thank you for your understanding and continued support.
The Ebianfa team
